EndNote with Snow Leopard 10.6 Compatibility coming up!

The makers of EndNote are also working to make EndNote compatible with the latest versions of Macintosh Operating Systems. Here's the full story:

With the release of Mac OS X 10.6 Snow Leopard, we are currently working on completing testing with the final version of Mac OS X 10.6 Snow Leopard.

We will continue to update this page with any issues found. Note that all Leopard compatibility notes (below) also apply to 10.6.

















Word 2008 and Printing

We have identified an issue where printing from Word 2008 and then quitting word with the EndNote tools loaded causes Word to crash. As the crash happens as Word is closing after all data has been saved, we do not anticipate any data loss due to this issue.

To avoid this crash, you can do the following after printing before quitting Word:

Go to the "Tools" menu, choose "Templates and Add-ins..."
Uncheck "EndNote CWYW Commands.dot" and "EndNote CWYW Word 2008.bundle."
Quit Word. When you restart, the EndNote tools should load again.

Pages, multi-byte, and Snow Leopard issue:
Apple has released an upgrade to Pages '09, included in the iWork 9.0.3 update that addresses compatibility issues users of 10.6 and EndNote and Pages had experienced.

From the 9.0.3 release notes:

"Fixes an issue with saving documents with EndNote citations containing multi-byte characters when using Mac OS 10.6"

Note: This fix may not correct all documents affected by this issue using Pages prior to the patch. You may need to restore from a backup copy of those documents if that is the case.

This update should be installed from the Apple menu, Software Updates before working with EndNote, Pages and 10.6. It is also available here.


Leopard 10.5 Compatibility News

EndNote X2 and later

EndNote X2 was designed after the release of Leopard, and it was designed to work with this operating system. There are no known compatibility issues affecting EndNote X2 and Mac OS X 10.5 at this point.

EndNote X1

There are no current compatibility issues with EndNote X1 and Leopard with the 10.5.2 and later versions of Leopard.

EndNote X

There are no known compatibility issues affecting EndNote X at this point.

EndNote 9

Due to major compatibility issues, it is not recommend to run EndNote 9 or earlier on OS X 10.5. It is not possible to use the "Connect" option reliably.

EndNote 9 will not import text files formatted in many standard direct export formats.
There are no workarounds for these issues.

EndNote 9 and earlier versions will not be updated for Leopard compatibility.

EndNote 8 and earlier

EndNote versions prior to version 9 were no longer supported at the time of the OS X 10.5 release. Our current list of supported versions is here.

We will not test or support running these older versions with OS X 10.5.

Note that the issues reported above for EndNote 9 may affect older versions of EndNote as well.

Previous compatibility reports can be found here:

- Tiger 10.4
- Panther 10.3
- Intel processor transition

EndNote is also being optimized for Microsofts latest Operating System, read more about Optimizing EndNote for Windows 7.

EndNote working on Windows 7 Compatibility!

The makers of EndNote are currently working on making EndNote X3 compatible for Microsofts latest Operating System, Windows 7. Here's what they say about it:

Windows 7 notes for all versions of EndNote:
With the release of Windows 7, we are currently working on completing testing with the final version of Windows 7. During informal testing with earlier builds of Windows 7, no major compatibility issues beyond the currently known Vista issues were found.

We will continue to give updates on this page as testing progresses.

Note that any instructions or tutorial steps for EndNote referencing Vista can be used with Windows 7.












Microsoft Windows Vista Compatibility

General Vista notes for all versions of EndNote:
In Vista with default user settings with EndNote versions prior to X2, you can not change files in the default Styles, Connections, and Filters folders. Click here for steps to resolve this problem.

Standard user settings in Vista do not make it possible to make any changes within the Program Files folders of your computer. EndNote libraries saved within the Program Files/EndNote folder will be saved in a hidden location on your computer. We recommend saving all libraries in your Documents folder.

EndNote for Palm is not compatible with Palm desktop 6.2, which is the version most Palm devices use with Vista.

EndNote X1 and later

EndNote X1 and later are compatible with Windows Vista.

EndNote X and earlier versions

Based on our tests with EndNote versions 8.0.2, 9.0.1, and X.0.2, we have identified the following compatibility issues between EndNote and Microsoft Windows Vista. It is possible to install and run these versions of EndNote without Vista-specific compatibility issues with the exceptions listed below. EndNote versions prior to 8.0.2 have not been tested for compatibility as these older versions are no longer supported. Earlier EndNote versions may be upgraded for continued compatibility.

If you encounter a technical problem and you are running Windows Vista, please report it to technical support. We will do our best to resolve the issue or find an acceptable workaround. We will post information about any known Vista compatibility issues here.

Known Windows Vista Compatibility Issues

1. The location of the Word Startup folder is different on a Vista PC than previous versions of Windows, so the Cite While You Write (CWYW) tools may need to be manually installed. Click here for instructions.

2. On a Vista PC, in Word, if you click on the EndNote X CWYW Preferences button in the EndNote X toolbar, a "The parameter is incorrect" error appears, making it impossible to change CWYW Preferences.

Please note that this error is expected only for the CWYW Preferences button. If you get this error with the other CWYW commands, first try using the tools in a blank, new document. If you have the same error, follow this FAQ to delete your EndNote preferences, which should resolve the problem. If the problem is specific to one or more documents, please follow this FAQ to clean up the field codes in your problematic documents.

3. Direct Export will not work if you choose to send the records to a currently opened library. The exception to this is that if you had opened a given library by using Direct Export and selecting that library, you can continue to send references to that library with subsequent Direct Exports in the current library session.

4. After installing EndNote, be sure to reboot your computer to avoid errors when running EndNote for the first time.

5. Be sure to update to the latest patch available for your version of EndNote, which can be found here.

EndNote is also being optimized for the latest Macintosh Operating System, read more about Optimizing EndNote for Mac OS X 10.6 Snow Leopard.